Better Dialogue About Change Starts With Better Listening
What opens the door to better change? Better listening.
Welcoming Complaints
Sometimes the feedback we least want to hear is the feedback we most need.
What to Do When Logic Isn’t Working
Dealing with an emotional problem at work? Here are five practical steps to move things forward.
You Can’t Solve an Emotional Problem with Logic
On paper, the math adds up. But the problem isn’t on paper, and math won’t solve it.
Leading Change Under Pressure Starts With How You Use Your Time
When things feel urgent, do you give yourself more space—or less?
Notes from the Organizational Underground
There’s a moment in many organizations when people stop speaking plainly—not all at once, and not by choice.
What Writing a Book Taught Me About Change
The horizon isn’t the destination. It’s just as far as you can see right now.
Stop Trying to Change Your Culture — Use Your Culture to Create Change
Culture isn’t the obstacle. It’s the way.
Perfection is Missing the Point
How over-preparing can hold us back from the adventure we’re meant to have
Using Your Strengths In Times of Change
In the rush to adapt to change, we can lose sight of something vital…
Under Control: Two Ways of Managing Change
What we overlook in the periphery can matter more than what we see in the center.
Four Reasons You Need a Leadership Team for Your Change Effort
If you’re leading a change initiative, don’t carry the weight alone. Do this instead…
3 Secrets For Handling Resistance
Tied up in knots dealing with resistance? Here are three secrets to getting untangled…
Predictably Unpredictable: Three Lessons about Change Failure for Leaders
What we can learn from Florida’s attempt to change school start times
So You’re Stuck—Here’s One Thing That Always Helps
The answer is almost always found in community.
When Their Strategy Becomes Your Problem
How might we shift our approach if we accept that being passive is the norm?
Passivity is a Strategy, Not a Problem
People may have good reasons to remain passive. Have you considered why that might be?